June 1, 2021, 03:00 pm CST
Webcast on Customer Experience “Using Personalization Mode in SmartEdit to Customize your Storefront”
Duration 1 hour
Personalize your storefront to better connect with customers in order to drive conversion and increase brand loyalty! With the help of SmartEdit, a business user is easily able to personalize content, promotions, and search profiles for a defined group of users.
June 1, 2021, 10:00 pm CST
Webcast on Customer Experience “How to use rule-based scoring capabilities to better segment and classify your customers”
Duration 1 hour
This session will demonstrate how the Score Builder can be used and extended to create powerful scores for different use cases or in Segmentation. Starting with an overall description of the Score Builder and its capabilities, it will also be shown how it can be extended to more complex rule models based on dynamic Target Groups as well as on custom attributes calculated within HANA Views.
June 10, 2021, 09:00 pm CST
Webcast on Support “Fast help through AI-assisted SAP support”
Duration 1 hour
Experience a demo on how to contact SAP experts in your native language, whether via Expert Chat or in the classic ticket, and learn more about how to categorize your ticket in a simplified way.
June 15, 2021, 03:00 pm CST
Webcast on Customer Experience “Onboarding to Real Time Channel and Support Processes for SAP Sales and Service Cloud (C4C)”
Duration 1 hour
This session will give you an overview on Real Time Channel and Support Processes in SAP Sales Cloud and SAP Service Cloud (C4C).
June 15, 2021, 10:00 pm CST
Webcast on Customer Experience “CX Insights 2020: Building a resilient B2B e-commerce business”
Duration 1 hour
Join our SAP experts as they reflect on 2020 insights, based on analysis of data from the SAP Commerce Cloud global B2B client base.
June 16, 2021 on BTP 07:30 pm CST
Webcast on BTP “ Becoming an Intelligent Enterprise with SAP Business Technology Platform – News from SAPPHIRE”
Duration 1 hour
Join us on June 16 and get a deep dive of SAP Business Technology Platform news announcements from SAPPHIRE. Learn how SAP BTP is the foundation for the intelligent enterprise, giving your data purpose, maximizing the value of your SAP solutions, and rapidly building and enhancing applications, processes and experiences.
June 16, 2021, 11:00 pm CST
Webcast on Support “ Getting the Most from Your Support”
Duration 1 hour
In this webcast you will learn more about the available Support Resources. The objective is to provide you with the information you need to successfully engage with SAP’s Support Organization. Key topics are: Customer Interaction Center (CIC) Overview, SAP One Support Launchpad, User Management, Incident Management, How to Download Software, System Administration, How to Request a License Key, Self Service and Support Channels.
June 17, 2021, 10:00 pm CST
Webcast Customer Experience “What’s New for CIAM and ECPM”
Duration 1 hour
As we march towards H2 of 2021, come hear about where we’re headed (roadmap) for the remainder of the year.
June 17, 2021, 10:00 pm CST
Community Call on Integration “Lead to Cash: Turn prospects into lifetime customers”
Duration 45 min
Turning prospects into lifetime customers is the primary goal of companies worldwide. The Lead to Cash process brings together SAP Customer Experience solutions and SAP S/4HANA to achieve this goal. It creates a seamless experience not only for your customers, but also for your sales employees.
June 22, 2021, 10:00 pm CST
Webcast on Customer Experience “Spartacus Update Series 2021 Q2”
Duration 1 hour
For Direct Registration pleases select one or more of the following webcasts and complete registration. Click any webcast listing to view its details.
Continuing on from 2020 webinars, this webinar series will regularly update you on new features and highlight upcoming changes due to releases.
June 22, 2021, 10:00 pm CST
(This is the one session, that has been originally scheduled on May 25 and postponed to June)
Webcast on Support “ONE identity for life” - Building a user management that satisfies today’s and future needs”
Duration 1,5 hours
Join us for this informational session and demonstration on SAP Universal ID - “ONE identity for life” and SAP’s transformation to Identity & User Management processes.
June 23, 2021, 10:00 pm CST
Webcast on Globalization “Managing Legal reporting via SAP solutions for SAP S/4HANA for Advanced Compliance Reporting”
Duration 1 hour
With rapid digitalization and continuous updates to legal mandates, the need to stay compliant has become more critical than ever. In this session, we will provide an overview of SAP S/4HANA for Advanced Compliance Reporting - a unique and competitive legal reporting solution, capabilities that allows you to monitor and track the compliance reporting status across all countries and how to leverage the platform to address custom specific reporting requirements.
June 23, 2021, 10:00 pm CST
Webcast on Support “Incident Management”
Duration 1 hour
The aim of this session is to help to generally enhance your support experience with SAP.
June 29, 2021, 04:00 pm CST
Webcast on Globalization “Go Global with SAP S/4HANA Cloud Localization”
Duration 1 hour
Join this session to learn about what localizations have to offer and dive deeper into our recent innovations across the globe. Journey with our experts to Australia, New Zealand and Poland, to learn how the localization offerings in these locations are helping customers expedite their digital transformation journey.
June 29, 2021, 10:00 pm CST
Webcast on Customer Experience “Get up to speed on the latest changes in Commerce Cloud”
Duration 1 hour
In this session, you will briefly go over all SAP products that make up Commerce Cloud as well as address updates and changes which have occurred in the last six months. Topics to be covered: Cloud Automation, Commerce Core, Spartacus, CDS, 2105 need-to-know highlights.
June 30, 2021, 01:00 pm CST
Webcast on Support “Getting the Most from Your Support”
Duration 1 hour
In this session, you will learn about the Support Resources that are available to you as an SAP Customer.The objective is to provide you with the information you need to successfully engage with our Support Organisation, such as: Customer Interaction Center (CIC) Overview; Introduction to the SAP ONE Support Launchpad; User Management & Universal ID; How to Download Software; How to Request a License Key; System Administration; Self Service and Support Channels; Contacting Product Experts; Creating the 'Perfect Incident'
You can also check our SAP User Groups K4U - page for registration, recordings and workshop documents.